Student Advisor - Customer Service Operations (1-7 yrs)
Purpose of the position :
- To execute Counselling activities via Voice and Email Channels
- To contribute to continuous improvement of processes within scope of responsibility
Key Responsibilities :
Performance :
- Responsible for nurturing assigned Leads through Voice and Email Channels
- Liaise with designated focal in Colleges and Universities and ensure appropriate handover of Leads and applicants
- Lead Management through use of CRM
- Continuously drive to reduce waste in the processes, by analysing (speaking with) data and recommending improvements to relevant parties.
Position Specifications :
Education and Experience :
- Bachelor's Degree.
- Background in Education and Counselling OR International Call Center
- Proficiency in verbal and written communication skills (English).
It's a non Sales job and does not include any targets.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
