HR at Velammal Edu Network
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Student Admission Counsellor - Education (1-5 yrs)
Job Description
Senior Counsellor (Education Practice)
- Attending In-bound calls and counseling the customers about our education solutions
- Making out-bound calls on the leads provided by the support team (Marketing, Admin-support, online leads, etc.).
- Engage a lead continuously throughout the customer life cycle
- Maintain and update leads by using the existing CRM
- Managing customer lifecycle right through acquisition stage all the way
- Should have a good technical understanding of education industry, admissions, lead generation, e-learning and other digital education products. (Can be compromised for non-industry candidates with relevant experience)
- Anticipate customer needs, provide them service & constantly seek new ways to create interest in the company products and services
- Should be able to handle front office and office Admin responsibilities also
- Proficient in use of MS Excel and Google Sheets
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
