Executive - Recruitment at Genius Placement Service
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Strategic Account Manager - Customer Service (2-5 yrs)
Job Functions / Responsibilities :
- Communicate With Assigned Clients To Assess Their Comfort Level With The Client's EHR,
Understand Their Business Operations, And Help Them Reach Their Goals Through Our - Know Your Client- Initiative.
- Understand Your Clients- Practices - Including Growth Opportunities And Risks - So That You Recognize And Act Upon Opportunities To Maximize The Benefits Of EHR Implementation.
- Carry Out Detailed SWOT Analysis For Clients To Identify And Document Potential Issues, Assess Impacts, And Recommend Solutions.
- Analyze Practices And Recommend Products, Features, And/Or Services To Improve Clients- Workflows And Patient Care.
- Manage Client Requests And Expectations By Working With Internal Teams, Including Interfaces, Project Management, Technical Support, Development And IT.
- Cultivate Lasting Relationships With Clients, Seeking Ways To Increase Customer Satisfaction.
Requirements :
- Bachelor's Degree Or Master's Degree (Preferred).
- Healthcare, Account Management, And/Or Technology Experience Are A Plus.
- Strong Interpersonal Communication Skills, Including The Ability To Work With Clients At All Levels, From Executive Management To Individual Teams, Providing Insightful Analysis To Technical And Non-Technical Audiences Alike.
- Strong Analytical And Problem-Solving Skills.
Other Skills And Abilities:
- Effective Collaboration Across Teams And Organizational Levels.
- Multitasking Ability In A Fast-Paced And Often Stressful Work Environment.
- Confidence In Using Individual Discretion While Dealing With Clients.
- High Work Capacity, With A Commitment To Urgency And Results.
- Honesty And Dependability, Combined With A Positive, Professional, And Polite Manner.
- Ability To Work Autonomously And Proactively.
- Familiarity With Basic Workplace Conflict Resolution Skills.
Whatsapp on : 7859862048
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