Business Support Manager at Snaphunt Pte. Ltd.
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Strategic Account Manager - B2B Sales - SaaS Product (7-14 yrs)
- Opportunity within a company with a solid track record of performance
- Being first is in our nature. Our client is first and leading AI/ML-powered customer engagement and experience platform (CEE) that helps B2C brands increase engagement, conversions, revenue and retention. Our cutting-edge SaaS products enable personalized engagement across the entire customer journey and build amazing digital experiences for business of all sizes.
The Job :
Your Responsibilities will include :
- Create pipeline and drive revenue through enterprise sales for product within India.
- Grow pipeline through extensive networking and cold-calling/e-mailing prospective clients.
- Establish healthy relationships with CXOs.
- Have complete ownership of sales cycle.
- Ensure 100% customer satisfaction and maximize retention.
- Develop a strategic business expansion plan along with team leads.
- Identify and develop cross selling opportunities by strengthening customer relationship and establishing trust, to grow company business.
- Build and maintain strong, long-lasting client relationships.
- Negotiate contracts and close agreements to maximize profits.
Ideal Candidate :
Skills Required :
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
- Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel).
- Experience delivering client-focused solutions to customer needs.
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
- Excellent listening, negotiation and presentation abilities.
- Strong verbal and written communication skills.
- BA/BS degree in Business Administration, Sales or relevant field.
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