HR - Executive at Strategi Automation Solutions Pvt Ltd
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Strategi Automation Solutions - Executive - Customer Support (0-1 yrs)
- Customer interaction via email/phone
- Handling customer enquiries, submitting quotations, and follow-ups
- Sending order acknowledgment, Proforma invoice to customers upto dispatch
- With a good communication skills.
- Proper understanding the customer quires.
- Need to know the problem solving strategi.
- Need to have good code of conduct.
- To manage the executions of daily activities related to customer & sales support such as Order Processing, OA, Quotation, PI and sales order.
- Execution of the customer complaints recording & responding to enquires and follows up actions thereby as per the set response time.
- Control and monitor materials issued for customer trials and follow up actions.
- Logistics Coordination for Import and Local Purchase
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