Position: Pre-Sales Associate

Location: Bangalore

About the company :

- Strata is a fractional real estate investment platform that offers investors the opportunity to invest in pre-leased commercial assets such as offices, warehouses, and retail spaces across India.

- We aim to revolutionize the real estate investment space by bringing transparency, liquidity, and accessibility to a lucrative asset class that was previously only available to the ultra-rich.

- We are one of the fastest-growing PropTech platforms in India and are backed by leading VCs. Our headquarter is in Bangalore, India.

- Fractional investment/yield generating assets have become a strong alternate investment avenue which is being consumed by every segment of the investment fraternity.

- We are a small yet close-knit team of about 45 people having our teams across Bangalore, Mumbai & Pune and looking to expand to other geographies soon.

Funding:

Strata has raised a total of $7.5M in funding over 2 rounds. Their latest funding was $6 million, raised on Jul 29, 2021, from a Series A round. Our backers include Elevation Partners, Mayfield, Kotak Investment Advisory & Gruhas.

Responsibilities :

- Generation of leads through telephonic outreach from the assigned base of clients across market segments geographies.

- Handling Escalation from clients.

- Generating interest for buying/site visit in ongoing launches.

- Relationship development with the assigned client base through regular interactions to drive walk-ins

- Liaise with the Investment Management team with updates on the clients contacted.

- Managing workload in order to organize and prioritize daily and weekly goals.

- Maintain clear records on CRM with reporting of call activity

- Drive process improvements to reduce complaints and increase customer delight

- Drive customer centricity and sensitivity. Must have:

- 1 - 5 years of experience in Real Estate/call centre Skill Set

- Knowledge of excel, PPT

- People Skills

- Strong command of English with clear Pronunciation and Grammar

- Additional Regional Language fluency is appreciated

- Adaptability & Learning

- Able to work under pressure

- Possess strong interpersonal skills

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