StoreHippo - Executive - Seller Onboarding - eCommerce Vertical - Mystore (1-4 yrs)
Mystore - https://www.mystore.in/en/
What we are looking for :
- Review and approve seller applications, ensuring they meet our platform's standards and requirements.
- Guide new sellers through the onboarding process, including account setup registration, KYC Completion, and product catalog upload and order management.
- Collaborate with the Technical team, Marketing team, and customer support to ensure a smooth onboarding experience for new sellers.
- Manage the day-to-day operations of our online store, including product listings, inventory management, order processing, and customer support.
- Collaborate with the marketing team to develop and implement strategies to drive traffic to our e-commerce platform.
- Continuously optimize the user experience to improve conversion rates and increase customer satisfaction.
- Develop and maintain strong relationships with sellers/Brands, addressing their queries and concerns in a timely and professional manner.
- Ensure that all e-commerce-related activities align with the company's overall objectives and goals.
Core Competencies :
- Excellent communication and interpersonal skills, with the ability to build strong relationships with new sellers.
- Self-starter who believes in the importance of teamwork, while operating unmonitored individually.
- Ability to multitask, prioritize, and manage time effectively
- Ability to maintain composure while communicating with escalated clients.
- Strong attention to deadlines and budgetary guidelines
