StoreHippo - Executive - Customer Success (1-3 yrs)
About us:
Store Hippo is a SaaS based mobile ready e-commerce platform for businesses of every size. Our feature rich platform offers flexible, scalable and extremely customizable solutions for every budget. We also offer solutions for global businesses with features like multi-seller marketplace, multilingual stores, IP based pricing and many more advanced features.
We have 2000+ clients spread across the globe. Times Internet, Oyo Bazar, Lee Cooper, Essilor & other brands are our respective clients whom we are providing our resources.
Company Site:
http://www.storehippo.com/
Responsibilities and Duties
1. Experienced applicants with Pre-sales and Post sales can apply for this position.
2 . You will answer product queries by B2B clients through chat,email support or call.
3. Ability to handle inbound leads into business.
4. As a part of outbound sales a person who can Research accounts,identify key players and generate interest in Store Hippo product.
5. Can provide demo calls & team viewer session to B2B clients and have thoroughly knowledge about our product.
6. Good experience required working in IT Product/Service based projects.
7. Execute an entrepreneurial approach - Initiate proactive outbound phone follow up calls to lay the groundwork, develop the foundation to nurture prospects into opportunities in the long run.
Who can Apply:
1. Those who are open to take Sales and Customer relationship mixed role as this position is not target based as candidate whole focus is to provide brilliant user experience to B2B clients.
2. Good communication skills.
3. International BPO/KPO serving applicants can also apply for the position.
Required Experience, Skills and Qualifications
1. Sound communication skills along with fair writing skills.
2. Have experience or knowledge of knowing that how SaaS based or IT Product Sales or Customer Success Team Work.
3. Must be organized and detail-oriented with excellent follow-up skills.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
