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04/01 Team HR
HR at Careerist Management Consultants

Views:1401 Applications:109 Rec. Actions:Recruiter Actions:0

Store Manager - Telecom (2-5 yrs)

UP/Varanasi/Banaras/Kanpur/Allahabad Job Code: 21782

Job Title : Store Manager

Level: Assistant Manager

Reports to : Zonal Retail Lead/Branch Manager

Industry: Leading Telecom MNC

Location : Varanasi, Kanpur

About Client :

Our client is a world's second largest and India's largest telecom multinational conglomerate, having the turnover of US$ 6.6 billion.It owns and operates networks in 26 countries and has partner networks in over 50 additional countries

Role Summary :

The person should be responsible for entire store operation i.e. resolving customer queries, customer services, team handling, visual merchandising, profit and loss, sales target achievement

Job Responsibility :

- Achieve sales target for all products (Voice-Post-paid/ prepaid, data, VAS, handsets etc.) at a store

- Ensure and monitor quality of acquisition through the store

- Increase revenue per footfall by aiding customers purchase decisions

- Achieve profitability (Return on investment) targets for the store

- Manage churn and achieve customer satisfaction for walk-in customers

- Ensure adherence to store processes in terms of documentation and systems

- Ensure infrastructure / store upkeep

- Maintain availability of stock at the store while adhering to norms

- Execute marketing, branding and promotion activities

- Keep employee-retention and motivation levels high through regular reviews and performance streamlining of both on-roll and off-roll employees

Desired Candidate Profile :

- Experience of retail store and customer relationship management

- Revenue Target achievement and cost management

- Must have full time graduate

- Having strong communication and presentation skills

PG - MBA/PGDM - Any Specialization

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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