HRM at Sunshine Manpower Solution & Services
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Store Manager - Sales - Jewellery (3-5 yrs)
Responsibilities :
- Delivering excellent service to ensure high levels of customer satisfaction.
- Motivating the sales team to meet sales objectives by training and mentoring staff.
- Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
- Training, and overseeing new staff.
- Responding to customer complaints and concerns in a professional manner.
- Ensuring store compliance with health and safety regulations.
- Developing and arranging promotional material and in-store displays.
- Preparing detailed reports on buying trends, customer requirements, and profits.
- Undertaking store administration duties such as managing store budgets and updating financial records.
- Monitoring inventory levels and ordering new items.
Requirements :
- A minimum of 3 years experience working in a retail environment, ideally in a managerial role.
- Bachelor's degree in Business Administration or relevant field preferred.
- Must be fluent in Hindi & English
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable
- Self-motivated with a results-driven approach
- High school diploma or equivalent qualification.
- Strong leadership and customer management abilities.
- Customer service-oriented with in-depth knowledge of basic business management processes.
- Excellent communication and interpersonal skills.
- Excellent organizing abilities
- Great attention to detail
- Good with numbers and figures and an analytical acumen
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