We are urgently seeking a skilled and experienced Store Manager to join our prestigious jewellery company in Secunderabad. The ideal candidate will have 3-14 years of experience in retail management, with a strong background in sales, team leadership, and performance metrics. You will be responsible for overseeing store operations, driving sales performance, and ensuring an exceptional customer experience.

Key Responsibilities :

- Store Operations : Manage day-to-day operations of the store, including sales, inventory management, and customer service.

- Sales Management : Drive sales performance by setting and achieving sales targets, optimizing product placement, and executing promotional strategies.

- Team Leadership : Lead, motivate, and train a team of sales associates to deliver outstanding customer service and achieve sales goals.

- Customer Experience : Ensure a high level of customer satisfaction by addressing customer inquiries, resolving issues, and maintaining a welcoming store environment.

- Performance Metrics : Monitor and analyze KPIs (Key Performance Indicators) and KRIs (Key Risk Indicators) to assess store performance and implement improvements.

- Inventory Control : Oversee inventory levels, manage stock replenishment, and ensure accurate inventory records.

- Visual Merchandising : Implement effective visual merchandising strategies to enhance the store's appearance and attract customers.

- Reporting : Prepare regular reports on sales performance, customer feedback, and operational issues for senior management review.

- Compliance : Ensure compliance with company policies, procedures, and industry regulations.

Requirements :

- Experience : 3-14 years of experience in retail management, preferably in the jewellery, luxury, or retail industry.

- Skills : Proven expertise in sales, counter sales, team handling, and managing KPIs/KRIs.

- Leadership : Strong leadership and team management skills with the ability to drive performance and achieve results.

- Customer Service : Excellent customer service skills with a focus on enhancing the customer experience.

- Communication : Strong verbal and written communication skills.

- Education : Bachelor's degree in Business, Retail Management, or a related field is preferred.

What We Offer :

- Competitive Salary : Budget of 6 LPA.

- Career Growth : Opportunities for professional development and career advancement.

- Work Environment : Dynamic and upscale work environment in Secunderabad.