HR Manager at MNR Solutions
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Store Manager - Sales - Jewellery (3-14 yrs)
We are urgently seeking a skilled and experienced Store Manager to join our prestigious jewellery company in Secunderabad. The ideal candidate will have 3-14 years of experience in retail management, with a strong background in sales, team leadership, and performance metrics. You will be responsible for overseeing store operations, driving sales performance, and ensuring an exceptional customer experience.
Key Responsibilities :
- Store Operations : Manage day-to-day operations of the store, including sales, inventory management, and customer service.
- Sales Management : Drive sales performance by setting and achieving sales targets, optimizing product placement, and executing promotional strategies.
- Team Leadership : Lead, motivate, and train a team of sales associates to deliver outstanding customer service and achieve sales goals.
- Customer Experience : Ensure a high level of customer satisfaction by addressing customer inquiries, resolving issues, and maintaining a welcoming store environment.
- Performance Metrics : Monitor and analyze KPIs (Key Performance Indicators) and KRIs (Key Risk Indicators) to assess store performance and implement improvements.
- Inventory Control : Oversee inventory levels, manage stock replenishment, and ensure accurate inventory records.
- Visual Merchandising : Implement effective visual merchandising strategies to enhance the store's appearance and attract customers.
- Reporting : Prepare regular reports on sales performance, customer feedback, and operational issues for senior management review.
- Compliance : Ensure compliance with company policies, procedures, and industry regulations.
Requirements :
- Experience : 3-14 years of experience in retail management, preferably in the jewellery, luxury, or retail industry.
- Skills : Proven expertise in sales, counter sales, team handling, and managing KPIs/KRIs.
- Leadership : Strong leadership and team management skills with the ability to drive performance and achieve results.
- Customer Service : Excellent customer service skills with a focus on enhancing the customer experience.
- Communication : Strong verbal and written communication skills.
- Education : Bachelor's degree in Business, Retail Management, or a related field is preferred.
What We Offer :
- Competitive Salary : Budget of 6 LPA.
- Career Growth : Opportunities for professional development and career advancement.
- Work Environment : Dynamic and upscale work environment in Secunderabad.