Store Manager - Mobile (1-5 yrs)
Urgent opening for Store Manager in a leading Mobile store.
APPLICANT ONLY FROM TELECOM/HANDSET/ELECTRONICS GOODS CAN APPLY.
Please find the details below.
Interview date : 8th July 2019 onwards
Store Time -10.30 am - 9 pm
The person will get any one day week off (Monday -Thursday )
AGE -Should not be more than 30 years
Store Locations : Gurugram, Kolkata, Noida, Delhi, Kohlapur, Hyderabad
Key Responsibilities of Retail Store Manager:
- Sales and bottom-line profits of the store.
- Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank.
- Resolve customer problems or complaints by determining optimal solutions.
- Provide exceptional customer service and ensure the employees also provide the same level of service.
- Ensure repeat business by ensuring client delight.
- Maximizing customer satisfaction matrices by providing pre & post sale assistance and achieving delivery and quality norms.
- Ensure Sales and Customer services go hand in hand.
- Develop business strategies to raise our customers pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase market share
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
Requirements:
- Proven successful experience as a retail manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.