Store Manager - Furnishing (5-10 yrs)
Designation: Store Manager
Experience:5 - 6 Years
Education: Any Graduate/MBA/PGDM
Job Description
- Responsible for managing the P&L and driving sales for the store through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.
- Completes store operational requirements by ensuring optimum utilization of resources and manpower.
- Achieves financial objectives by preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.
- Planning and managing the store visual & merchandise displays, implementation of the sales development & promotional activities as per the plan.
- Planning and forecasting Inventory requirements for the store and adherence to replenishment schedule.
- Identifies current and future customer requirements by establishing rapport with potential and actual customers and cultivate a long term customer relationship.
- Maintains staff performance by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results. Ensure the staff has complete product knowledge and technically updated on POS.
- Analysing and interpreting market, industry and competitor trends to facilitate Marketing and sales planning.
- Monitor all point of sales activities in the store including sales transactions, tracking payments, maintaining inventory updates(stock taking), handling returns and refunds, gathering consumer data for feedback.
- Maintain store hygiene and adherence to policies and SOPs.
Desired Profile
- MBA (preferred in Retail Management) with 5-6 years of Retail experience
Technical Skills & Knowledge:
- Customer Focus,
- Tracking Budget Expenses,
- Customer and Client Relationships,
- Market Knowledge
Behavioural Skills:
- Strategic Planning
- Relationship Building skills
- Result oriented,
- Management Proficiency
- Excellent and effective Communication Skills
- Networking Skill
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