Store Head - Luxury Watches - Retail Sales

We are hiring for the role of Store Head : Operation & Sales.

Brief :

Salary Package : up-to 8 Lakhs per annum (Additionaly, Good Incentives + PF + Medical Benefits + Annual Bonus)

Gender : Male/Female

Age Bar : upto 32 years

- Any Graduate / Post Graduate

Experience : 2 Years in a managerial post

Responsibilities :

- Develop business strategies to raise our customers pool, expand store traffic and optimize profitability

- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff

- Ensure high levels of customers satisfaction through excellent service

- Complete store administration and ensure compliance with policies and procedures

- Maintain outstanding store condition and visual merchandising standards

- Report on buying trends, customer needs, profits etc

- Propose innovative ideas to increase market share

- Conduct personnel performance appraisals to assess training needs and build career paths

- Deal with all issues that arise from staff or customers (complaints, grievances etc)

- Be a shining example of well behavior and high performance.

- Additional store manager duties as needed.

- Maintain store staff by recruiting, selecting, orienting and training employees.

- Maintain store staff job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results.

- Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions.

- Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.

- Ensure availability of merchandise and services by approving contracts; maintaining inventories.

- Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.

- Market merchandise by studying advertising, sales promotion and display plans; analyzing operating and financial statements for profitability ratios.

- Secure merchandise by implementing security systems and measures.

- Protect employees and customers by providing a safe and clean store environment.

- Maintain the stability and reputation of the store by complying with legal requirements.

- Determine marketing strategy changes by reviewing operating and financial statements and departmental sales records.

- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

- Maintain operations by initiating, coordinating and enforcing program, operational and personnel policies and procedures

- Contribute to team effort by accomplishing related results as needed

- Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers

- Develop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue

- Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent

- Work with vendors and manufacturers to bring in effective marketing displays for the sales floor and store windows

- Manage all controllable costs to keep operations profitable

- Manage stock levels and make key decisions about stock control

- Analyze sales figures and forecast future sales

- Analyze and interpret trends to facilitate planning.

- Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.

- Ensure standards for quality, customer service and health and safety are met.

- Respond to customer complaints and comments.

- Organize special promotions, displays and events.

- Update colleagues on business performance, new initiatives and other pertinent issues.

- Tour the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues.

- Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.

- Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.

- Promote the organization locally by liaising with local schools, newspapers and the community in general.

Please contact Kajal Thakur in case of any query on Contact Number: 6261409484

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