Company : VEG NON VEG

Position description : Retail Store Executive

Location : Mumbai/Delhi, INDIA

Job Description:

- Obsessed with kicks? If you live, breathe and eat sneakers and find satisfaction in helping others settle on a pair then this job is for you. It's easy for you to start up conversations, adapt to different types of situations, and resolve issues with a smile. Your performance will be measured by your ability to achieve personal and productivity goals.

Specific responsibilities will include :

- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service.

- Greets and receives customers in a welcoming manner.

- Responds to customers' questions.

- Directs customers by escorting them to racks and counters.

- Provides outstanding customer service.

- Documents sales by creating or updating customer profile records.

- Manages financial transactions.

- Processes payments by totaling purchases, processing cash, and store or other credit and debit cards.

- Alerts management of potential security issues.

- Assists with inventory, including receiving and stocking merchandise.

- Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

Requirements :

Experience : 5+ years preferably in Retail/FMCG/F&B.

- Proficient in English(both Verbal and Writing).

- Good knowledge of Ms Excel.

- Proven work experience as an HR Manager.

- Demonstrable leadership abilities and teamwork.

Working Hours : 6 days a week - 8.5 Hour shifts

- Choose from a morning or afternoon shift

Skills and Qualifications :

- Listening

- Excellent customer service

- Meeting sales goals

- Selling to customer needs

- Product knowledge

- People skills

- Energy level

- Dependability

- General math skills

- Verbal communication

- Domain knowledge

- Self-starter

Education and Experience Requirements :

- B.Com or other graduate degree

- Minimum 1 year of Retail experience.

Reports to : Head HR

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