Key Areas of Responsibility

Strategy & Target

- Systematically call on Key Corporate& Leisure Accounts within the operating region and develop opportunities

- Prequalify and target Key Corporate& Leisure Accounts, utilizing the database and develop appropriate and effective sales solicitation strategies to increase hotel's market share for the operating region.

- Professionally conducts routine telemarketing activities of team to identify new business opportunities from corporate& leisure clients in operating region.Follows up sale leads to identify prospect.

- Prepare an annual business plan for the corporate &leisure segment in the operating region with YOY growth & ensuring regional objectives are fulfilled.

- Explore & Develop new markets.

- Bring new corporate& leisure accounts to the company

- Handhold & develop GSA partners to increase footprint.

Research & Survey

- Conduct regular Market Surveys and Competitor Research

Customer Interfacing

- Handles guest and employee inquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.

- Meets top corporate decision makers & regular travelers, travel agency owners & GSA partners to solicit business.

- Plans Sales trips to different parts of the operating region.

Inspections& Connect

- Entertains and conducts hotel inspections to relevant representatives/delegates whenever required.

- Establishes strong contacts to source for information in regard to planned and upcoming functions/ events.

Leadership & Behavioral

- Market segment knowledge and mapping of Corporate& Leisure Customers in the operating region.

- Strong relationship with corporate & travel agents in the market and to have the ability to swing business from Competition and bring in new accounts.

- Effective leadership talents combined with necessary - team player- attitude and spirit with a natural ability to establish consensus among cross functional lines in a collaborative environment.

- Efficient multi-tasking capability with a strong ability to plan, prioritize and manage complex business tasks under aggressive timelines.

- Must have demonstrated team-working skills and leadership qualities.

- Strong analytical skills and exceptional clarity in thinking & delivering.

- Proven negotiation skills, strong communication and presentation skills, ability to interface effectively with peers / senior management and Internal / External customers as well as ability to participate and facilitate group meetings.

- Should possess a core set of personal values ensuring the highest level of integrity in all business practices.

- Good listening skills, participate style of management and willingness to invest time and effort in people development.

- Strong interpersonal skills, ability to generate team spirit, inspire, mentor and motivate team members in the context of the organization's objectives and goals.

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