HR Manager at StepSetGo by Pepkit Media Pvt. Ltd.
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StepSetGo - Associate - Client Servicing (1-2 yrs)
Responsibilities :
- Forming relationships with Brands (Brand Interaction).
- Understanding the feedback from the users and providing solutions to enhance user and brand experience on the platform.
- Understanding the issues brought by the Customer Support Team and providing solutions for the same.
- In charge of all brand related documentation, contracts and payments.
- Identifying potential brands and starting conversations with them to on-board them on the StepSetGo Bazaar.
- Suggesting creatives way to showcase new campaigns as well as maximizing the campaign output to create maximum value for the brands.
- Making sure the Bazaar is always lively and interesting for the users.
Requirements :
- 1 to 2 years of proven experience.
- Exceptional verbal and written communication skills.
- Ability to collect, track, and analyze large amounts of data.
- Adaptability and strong problem solving skills.
- Excellent active listening skills.
- Ability to build rapport and collaborate with others within the company and externally.
- Understanding of consumer behaviors and industry trends.
- Extensive, accurate product knowledge.
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