Operations Head at Steps & Treads Pvt. Ltd.
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Steps & Treads - Intern - Social Media Intern (1-6 yrs)
Responsibilities for Social Media Intern :
- Work alongside the team to create a plan for social media strategies monthly
- Assist in the growth of the brand by raising awareness through various social media platforms
- Monitor postings to ensure brand message is constant from the terminology used to images posted
- Aid in the daily aspects of promoting the businesses campaigns
- Interact with followers and potential customers by communicating and answering questions through the company's social pages
- Assist in implementing plans to increase followers on popular social media websites such as Twitter, Pinterest, Facebook, YouTube and LinkedIn
- Oversee the creating and implementation of a monthly editorial which included monthly sales objectives and initiatives
- Help create content as dictated by the monthly editorial calendar to promote sales, blogs and products Managing client inquiries via phone, email, online, or in person.
- Directing user complaints or complex queries to relevant departments in a timely manner.
- Providing users with technical assistance on products and services.
- Building positive relations with users by checking in regularly and following up with them.
- Keeping track of emerging trends in social media strategies.
Qualifications for Social Media Intern :
- Bachelor's degree in business, marketing, journalism, public relations or related field
- 1 years of social media management experience (can be relaxed for exceptional candidates)
- Professional certification in Google Analytics strongly preferred
- Familiar with multi-social posting through programs such as Hootsuite and HubSpot
- Comfortable with working with Microsoft Office and Adobe Suites
- General knowledge of Search Engine Optimization and internet ranking for web content
- Entry level experience determining how to cater unique marketing campaigns to a unique audience
- Ability work alongside a diverse group of employees and simultaneously work toward many company initiatives at once
- Entry level understanding of marketing strategy and how to use the concepts throughout various forms of outreach
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