Manager - Talent Acquisition at Step Forward Services
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Step Forward Services - Customer Care/Customer Support Role (0-5 yrs)
We are Hiring For International Process for Voice / Non Voice
Candidates with Excellent Written & Verbal Communication are eligible
Rotational Shifts - 24/7 Work Environment
Desired Candidate Profile : Graduates/Under Graduates Freshers can apply. Excellent spoken and written English skills required. Relevant Experience is preferred.
- Communication Listen attentively and resolve customers issue effectively. Should be sensitive about customers information
- Customer Focus Build credibility with the customer by using empathy and should patiently resolve even irate customers issues. Should be courteous, energetic and engaging while dealing with customers
- Learning Orientation To keep himself/herself updated about the latest happenings around and asks questions which impacts customers delight
- Result Orientation - Should know how to prioritize work and use the available resources effectively, Should be able to take ownership for own results and reach out for support proactively
Perks and Benefits - Excellent Salary with Additional Benefits as per Industry Standards
EPF & Medical Covered
Rotational Shifts
- 24X7 work environment
- Subsidized food available in the in-house cafeteria We are Hiring For International Process for Voice / Non Voice
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