Senior Manager at Startek
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Startek - Executive - Customer Care (0-1 yrs)
Minimum Qualification : Graduate
- Handling Customer queries via call
CTC : 2 LPA to 2.8 LPA
- Other Benefits over & above
Age Limit : below 30 year
- Build customer's interest in the services and products offered by the company.
- To achieve desired contact center business plan results for revenue & costs.
- Manage Customer Interactions through voice and data contact.
- Appropriate escalation of unresolved complaints.
- To ensure satisfactory resolution of varieties of issues.
- Managing service delivery to customers to ensure high customer satisfaction levels and customer retention.
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