HR Executive at Star Eye Media & Entertainment
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Stareye Media - Client Relaionship Manager (0-4 yrs)
- Build relationships with key employees among customers.
- Create plans to address clients' business needs.
- Advise clients on creating profitable processes.
- Schedule regular meetings with customers to ensure they are satisfied.
- Act as point of contact for complaints and escalate issues as appropriate.
- Building long-term relationships with key clients.
- Addressing customer concerns and complaints.
- Creating sales plans to generate revenue.
- Help sales team up-sell or cross-sell services and products
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain customers
- Set sales and revenue targets and work diligently to meet them
- Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers' needs
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