HR Executive at Sri Krishna Group
Views:18 Applications:10 Rec. Actions:Recruiter Actions:0
Sri Krishna Group - Head - Client Relationship Management (5-6 yrs)
1. Customer Service
2. Customer Engagement
3. Maintaining Daily Walk Ins Data
4. Maintaining Conversion & Non Conversion Data
5. Answering customer queries and dealing with complaints.
6. Making sure the customer database is correctly segmented for targeted marketing activities.
7. Monitor relationships with existing customers through CRM systems
8. Ensure the CRM system provides an effective sales funnel
9. Develop and implement marketing techniques that will drive new customers
10. Set specific marketing strategies to retain customers
11. Plan and manage multi-channel marketing campaigns
12. Suggest new methods to address customers- needs
13. Track marketing metrics and trends, like conversion rates and web analytics
14. Assist with organizing promotional events to reach prospective customers
15. Review and select CRM software that meets our company's needs
16. Conduct market research to follow trends and competition
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
