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14/12 Riya
Talent Acqusition at Spinny

Views:114 Applications:22 Rec. Actions:Recruiter Actions:9

Spinny - Consultant - Telesales (1-10 yrs)

Anywhere in India/Multiple Locations Job Code: 248363

About the Role

You will be responsible for reaching out and supporting customers in their car buying journey with Spinny. You will play a critical role in customer engagement and must understand customer requirements to recommend products according to their needs.

Ideal Candidate :

An ideal candidate would be a hardworking and enterprising individual, with excellent analytical and communication skills. Interested candidates must have an ingenious, scientific approach to problems, backed by a strong outcome-oriented point of view. Interested candidates must have demonstrated experience in customer service.

Key Responsibilities Include :

- Building a relationship with the customer over call as the first point of contact from Spinny

- Engaging in active listening with callers, making recommendations for products or services that may enhance their journey

- Utilizing software, databases, scripts, and tools appropriately

- Understanding and striving to exceed call center metrics while providing excellent customer service

- Scheduling customer visits to retail hubs for the hub teams to take further

Requirements:

- 1+ years relevant work experience in tele-sales

- Graduate degree

- Fluent verbal communication skills - English, Hindi and regional language (Telegu/ Kannada/Marathi/Tamil/Gujarati)

- Demonstrated experience in customer service

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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