HR - Executive at SPI Cinemas Pvt Ltd
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SPI Cinemas - Customer Service Executive (0-2 yrs)
JOB DESCRIPTION :
Excellent Communication skills (Written and spoken).
- Managing incoming calls and customer service inquiries. Generating sales leads that develop into new customers.
- Identifying and assessing customer's needs to achieve satisfaction.
- Provide accurate, valid and complete information by using the right methods\tools.
- Customer service team sales targets and call handling quotas. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
SKILLS :
- Strong written and verbal communication skills.
- Linguistic skills - Telugu, English, Tamil
- Good customer convincing skills.
- Strong analytical skills.
- Excellent time management skills.
- Problem solving and working through ambiguous situations.
- Attention to detail and accuracy.
- Exceptional customer service skills.
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