Customer Service Executive at SPI Cinemas
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SPI Cinemas - Customer Service Executive (0-2 yrs)
JOB DESCRIPTION:
Excellent Communication skills (Written and spoken). Managing incoming calls and customer service inquiries. Generating sales leads that develop into new customers. Identifying and assessing customer's needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods\tools. Customer service team sales targets and call handling quotas. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
SKILLS:
- Strong written and verbal communication skills.
- Linguistic skills - Telugu, English, Tamil
- Good customer convincing skills.
- Strong analytical skills.
- Excellent time management skills.
- Problem solving and working through ambiguous situations.
- Attention to detail and accuracy.
- Exceptional customer service skills.
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