HR - Executive at SPI Cinemas Pvt Ltd
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SPI Cinemas - Customer Service Executive (0-2 yrs)
Job Description :
1. Posses good verbal and written communication skills
2. Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
3. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
4. Follow up to ensure that appropriate actions were taken on customers' requests.
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