Job Description : Divisional Sales Manager

Reporting to : National Sales Head & dotted line to Management

Position Overview :

We are seeking a results-driven Divisional Sales Manager to lead our sales initiatives, focusing on business growth and development within our existing clientele. The ideal candidate will excel at nurturing long-lasting relationships with loyal customers, driving repeat sales, and re-engaging lapsed clients. This role requires strong people management skills and a strategic approach to maximize our business potential.

Key Responsibilities :

1. Business Growth :

- Develop and implement strategies to increase sales from existing customers.

- Identify opportunities for upselling and cross-selling within the current client base.

- Monitor sales performance and adjust tactics as needed to achieve growth targets.

2. Client Relationship Management :

- Foster strong, enduring relationships with key clients to enhance customer loyalty.

- Conduct regular check-ins and feedback sessions to understand client needs and concerns.

- Establish a customer-centric culture focused on delivering exceptional service.

3. Customer Retention and Re-engagement :

- Analyze data to identify lost or inactive clients and develop targeted re-engagement strategies.

- Create initiatives to win back lost customers, including personalized outreach and tailored offers.

- Implement loyalty programs to incentivize repeat purchases and strengthen customer relationships.

4. Sales Team Leadership :

- Manage and mentor a team of sales representatives, providing guidance and support to achieve individual and team goals.

- Conduct regular training sessions to enhance the team's sales skills and product knowledge.

- Foster a collaborative and motivating team environment focused on achieving business objectives.

5. Performance Analysis :

- Track sales metrics and KPIs to evaluate performance and identify areas for improvement.

- Prepare and present regular sales reports to senior management, highlighting achievements and strategic recommendations.

Qualifications :

- Master's degree in Business Administration, Sales, Marketing, or a related field.

- Proven experience in sales management, particularly with a focus on existing clientele.

- Strong understanding of customer relationship management and retention strategies.

- Excellent interpersonal and communication skills, with the ability to build rapport with diverse clients.

- Demonstrated leadership abilities, with experience in managing and developing a sales team.

- Analytical mindset with a track record of using data to drive decisions.

What the incumbent will experience :

- Competitive salary and performance-based incentives.

- Comprehensive benefits package.

- Opportunities for professional growth and development.

- A dynamic and supportive work environment.

If you are passionate about driving business growth through relationship management and have the skills to lead a successful sales team, we invite you to apply for this exciting opportunity.