Business Support Manager at Snaphunt Pte. Ltd.
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Specialist - Sales - IT (3-6 yrs)
- Leadership Role
- A role that offers a breadth of learning opportunities
- Flexible working options
Our client founded in year 2011 with its head office in the IT city of India- Bangalore as a Telecom solution provider has evolved with the changing market dynamics and today stand as a one of emerging digital technology farm consistently delivering exceptional and cost-effective solutions to our customers being a single source for all their IT needs
The Job:
Job Summary:
As an IT Sales Account Manager, you will be responsible for building and maintaining strong relationships with clients to drive IT-related product and service sales. This role requires a blend of technical knowledge, sales expertise, and customer relationship management skills. You will work closely with customers to understand their IT needs and provide tailored solutions while ensuring the achievement of sales targets and customer satisfaction.
Key Responsibilities:
- Exceptional communication skills to provide support to customers & team members if and when required.
- Ability to lead a customer through the sales process, determining needs, and closing the sale.
- Strong foundational knowledge in information technology on Switching, Routing & Security solutions that includes hardware, software, and IT services.
- Worked extensively with OEMs like Cisco, Juniper, Extreme Networks, HPE(Aruba), Net gear, Fortinet, SonicWall, Sophos, Palo Alto Networks & Microsoft etc.
- Strong Interpersonal skills to liaise with other departments and people within the organization.
- Strong customer connects in the SME & Mid-market segment within the defined geography.
- Ability to lead by example and act with integrity.
- Min experience of 3 years Plus in hardcore IT sales is mandatory.
Qualifications & Skills:
- Bachelor's degree in information technology, Business Administration, Sales, or related field.
- Proven experience in IT sales, account management, or a similar role.
- Strong understanding of IT products and services, including hardware, cloud solutions, and IT infrastructure.
- Excellent communication, negotiation, and presentation skills.
- Ability to work independently and manage multiple accounts.
- Strong problem-solving skills and attention to detail. Proficient in CRM software and sales tracking tools.
Preferred Qualifications:
- Technical certifications (e.g., Cisco, Microsoft, AWS) are an added advantage.
- Previous experience selling IT solutions to enterprise clients.