Consultant at Team Works Consultancy
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Solutions Consultant - Post Sales - IT (5-15 yrs)
Post Sales - Solutions Consultant
- Own all client-facing technical post Sales activities of Implementation at the client side
- Educate customers about the industry, technical and product knowledge through presentations
- Partner with sales account executives in technical account planning and customer visits to drive sales
- Accelerating Customer Adoption through use of implementation templates, defining & executing a tight delivery process
- Understand & shape customer requirements that maximize customer value using product configuration on the co. Platform.
- Build consensus with the service delivery team on the customer deliverables.
- Accelerating Customer Adoption through use of implementation templates, defining & executing a tight delivery process
- Balance customer satisfaction & user delight metrics with time go live and deliver and showcase quality customer testimonials
What you would have done :
- Have the industry experience of 6+ Yrs of Pre Sales/Post Sales Technical Consultant.
- Have an educational background of Engineering and related disciplines (BCA)
- Have fluency in local languages especially English and Local Language.
- Have internal (Engineering) and external stakeholder management (executive stakeholders )
- Have Functional product know-how of Enterprise-grade Workflow, CRM and AI systems
- Have deep expertise and Solution engineering capabilities like delivering great product demonstration, responding to RFI/RFP's, project scoping & creating SOW
Must Haves :
- SaaS Knowledge
- BFSI experience
- Technical Knowledge
- Technical Sales/Pre sales Experience
- Creating Product design as per client requirement/customization
- ERP, CRM experience.
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