HR at Soft Suave Technologies Private Limited
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Soft Suave - Senior Business Development Executive (5-10 yrs)
Job Description:
- We are seeking a highly motivated and results-driven professional to engage with potential customers and existing clients through outbound calls and emails.
- The role involves introducing our company and services, generating interest, and securing meetings.
- Strong communication skills, sales acumen, and the ability to build strong customer relationships are essential.
Key Responsibilities:
- Make outbound calls to potential customers or existing clients using a provided contact list or database.
- Introduce and explain the company's services to prospects, generating interest and securing meetings.
- Identify and qualify sales leads through effective questioning and active listening.
- Handle customer objections professionally and provide appropriate solutions or information.
- Maintain accurate records of customer interactions in a CRM system.
- Follow predefined scripts or guidelines to ensure consistent and professional communication.
- Build and maintain positive customer relationships for repeat business and loyalty.
- Collaborate with sales and marketing teams for follow-ups and customer feedback.
- Conduct surveys to assess customer satisfaction and identify improvement areas.
- Draft and send emails to prospective clients, design compelling email templates, and manage mailing lists.
- Stay up-to-date with industry trends, competitor offerings, and product knowledge.
- Adhere to company policies, procedures, and ethical standards in all customer interactions.