Account Management Associate : E-Commerce

Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial leader with a strong work ethic ? If yes, this opportunity will appeal to you.

- To be successful in this role you will have superior customer interfacing skills and demonstrate ownership, analytical ability and an eye for detail. Operating in a fast-moving and sometimes ambiguous environment you will work autonomously taking full control and responsibility for achieving business objectives. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate.

Role and Responsibilities :

Your success will be measured by the performance of your sellers and impact of sellers on creating a great customer experience for buying consumers. The ideal candidate will possess a demonstrated ability to think strategically about business, product, and e-commerce challenges, with the ability to build and convey compelling value propositions to sellers of, particularly small sizes.

Key Responsibilities include :

Managing the seller relationship by championing the seller's needs at E-Commerce portals. Build strong communication channels with the seller, set proper expectations, provide clear status communications, and manage towards a growth plan.

- Managing and driving the growth of the seller's business :

Build and execute an account plan that delivers on key business opportunities for the seller and Amazon. - Work with sellers to improve operational aspects of their business in providing a great consumer experience. -

- Analyzing the business :

Conduct deep-dive analysis and provide routine reporting on the seller's current business and future opportunities. Publish recommendations and action plans based on data. - Providing thought leadership around planning, roadmaps, and execution.

Prior Experience and skills:

- Experience in a highly analytical, results-oriented environment with external customer interaction.

- Proven analytical skills and demonstrated ability to manage the business- by the numbers .

- Must be metrics-driven.

- Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly.

- Demonstrated active listening skills, highly consultative and solutions-oriented.

- 1-4 years of experience in account management/sales desired

- Deep understanding of and passion for e-commerce desired

- Experience with e-commerce, retail, advertising, or media would be an advantage

- Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable.

- Experience selling nascent (embryonic/start-up) products/services into new markets is desired.

- Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.

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