We are looking for an all-rounder social media specialist with a background in working with tech/B2B SaaS products for our omnichannel retail product suite.

Equal parts strategist, communicator, and analyst, as a Social Media Specialist you will play a pivotal role in bringing the brand to life across social media channels, by developing a strategy, producing good content, analyzing usage data, and managing projects and campaigns.

Responsibilities :

- Develop creative and engaging social media strategies

- Manage the day-to-day handling of all social media channels such as LinkedIn, Facebook, Twitter, Instagram, and YouTube, adapting content to suit different channels

- Create engaging multimedia content across multiple platforms

- Manage and facilitate social media communities by responding to social media posts and developing discussions

- Monitor, track, analyze and report on performance on social media platforms using tools such as Google Analytics and others

- Research and evaluate the latest trends and techniques in order to find new and better ways of measuring social media activity

- Analyze competitor activity

- Undertake audience research

- Recommend improvements to increase performance

- Set targets to increase brand awareness and increase customer engagement

- Coordinate with design and marketing teams to illustrate content

Requirements

- Minimum 2+ years of prior experience in a similar role at an enterprise SaaS company, or a growth marketing agency serving enterprise SaaS companies

- Proficiency in English along with excellent verbal and written communication skills

- Strong copywriting and editing skills suitable for each platform, from knowing how to write a successful tweet to using effective storytelling techniques

- Deep knowledge of social channel best practices, social publishing tools, and social listening platforms

- Skills in data analysis and interpreting statistics to analyze key social media metrics and action data-backed strategy across platforms

- Visual storytelling capabilities and experience

- Creative skills for contributing new and innovative ideas

- Research and detail-oriented mindset

- Analytical mind with a problem-solving attitude

- Excellent team working, collaboration, and networking skills

- Organizational and time-management skills, with the capacity to prioritize and work across multiple projects/campaigns

- Interest in startups, SaaS, business and technology, awareness of SEO and social media fundamentals

- Background in tech, e-commerce, and/or retail is a plus

Please share your CV + portfolio. The portfolio must contain unedited versions of writing samples as well.

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