SME Account Manager - Telecom (1-4 yrs)
Job Description :
Market knowledge :
- Build a good knowledge of the market environment in which the customer is operating and ensure timely reporting on market intelligence.
- Keep an open eye on the market to detect any threats from competitors.
- Generate sales opportunities by identifying appropriate business targets.
Sales :
- Manage structured sales plan with clear KPIs and targets.
- Promote and sell products and services to target markets to meet their needs and to achieve the sales targets and revenue budgets.
- Ensure sales targets are achieved.
- Maintain a pro-active and creative approach to sales opportunities.
Customer Relationship :
- Build trust, social activities & public relations with key account customers, work on solving their problems, and respond to their requests any time
- Educate and create awareness to the customers about any new offers, bundles, services offered by Lightspeed and play the advisor/consultant role to increase customers loyalty.
- Send out client correspondence within 24 hours of the request for information as a tool for managing the sales efforts.
- Promote the company's image through attitude, professionalism, knowledge, customer orientation and responsiveness to customers needs.
Reporting :
- Focus on acquiring new customers & managing existing customers.
- Provide sales reporting and feedback to the manager.
- Ensure that the CRM tools are correctly used and updated Gives feed-back on field expectations.
Desired Candidate Profile :
Experience :
- Minimum 1-4 years experience in sales field.
- Experience in Tele-communication/IT sector is preferable.
- Clear sales achievements track record
Skills :
- Skills in negotiations, and closing business deals.
- Good communication and presentation skills.
- Team player who is flexible and excels in an entrepreneurial environment.
- Ability to work under pressure.
- Dynamic, rigorous & self-directed personality.
- Exhibits self-confidence, energy and enthusiasm.
- Fluent in English and Arabic would be a plus.
Others :
- Preferably Male.
- Driving LIC is must.
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