SMC Group - AVP - Operations/Marketing - Discount Brokerage (5-14 yrs)
1. Responsible for creating the sales support network across India.
2. Developing and implementing procedures, control systems for maintaining operational quality standards.
3. Leading efforts for streamlining processes and generating cost savings in operations.
4. Ensure business profitability and supervise all aspects of planning & monitoring to ensure compliance standards.
5. Setting up the Online Trading Business from scratch and turning it into a profit centre.
Instrumental in planning & executing all activities with respect to Online Trading, including staff recruitment for all levels of the operations, sales & customer service.
Product Development :- Constant monitoring and updation for the website, trading portal, services & offerings.
Analysis of product with the peers in the industry and deriving the scope of improvement.
Understanding the futuristic needs of the client and tailoring the gamut of product & services accordingly.
Development of following segment
1) Software/App/Website development
2) Team building
3) Setup of best practices and processes
4) Marketing collaterals (digital, television)
5) Branding
Knowledge about below segment
1) Lead generation
2) RMS
3) Account opening
4) Customer care
5) Handling dealers
6) Website working
7) Software working
8) Managing back office
Skill set
1. Looking forward candidate who is into minimum 5 years experience in broking industry (Preferably experience in discount broking industry too).
2. Should have good exposure into all segments of share broking i.e. online trading platform, compliances, account opening, e-kyc, Dealers, Back office.
3. Working knowledge of software like, shilpi, neat, know.
4. Should have been played majour role of developing of new segment in share broking industry.
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