Simpl - Intern - Customer Service (0-1 yrs)
OPERATIONS INTERNSHIP
About the Internship:
Selected intern's day-to-day responsibilities include:
1. Manage a large amount of customer interactions over calls on a daily basis & in a timely fashion
2. Gain product understanding - so that you can assist customers thoroughly to resolve their issues, whether via call or email.
3. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
4. Understand customer pain points and highlight their feature requests to improve the product.
5.Build sustainable relationships and engage customers by taking the extra mile
6. Keep records of all conversations in our database (tool) in a comprehensible way
7. Providing solutions to different problems faced by customers by using different internal tools, coordinating with Engineering, Business Development, Product, and Finance teams.
8. Stipend is Rs 15,000 per month and it comes with additional incentives based on performance.
Who can apply:
Only those candidates can apply who:
- are available for full time (in-office) internship (10 am to 7 pm) - 6 days
- can start the internship immediately.
- are available for duration of 3 months/ 6 months
- have relevant skills and interests
Perks:
Certificate, Letter of recommendation, Job offer, 6 days a week, Free snacks & beverages.
Office Location: 3rd Floor, Aishwarya Ambassador, 80 Feet Rd Bengaluru, Defence Colony, Indiranagar, Bengaluru, Karnataka 560038
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
