Siemens - Customer Support Role (3-6 yrs)
What are my responsibilities ?
- Customer Support Engineer will research, diagnose, troubleshoot, and resolve issues reported by customers of a large Manufacturing Operations Management software in an accurate and timely manner.
- He/she will work with the business partners and development team to implement issues which are beyond the scope of a field fix.
- Customer support engineer need to align the working time with European working time (9 AM to 6 PM Central European Time.)
Experience :
- Diploma / B.E/B. Tech/MCA (Computer Science, Electronics or Electrical Engineering)
- 3+ years of experience with software development and support.
- Strong knowledge in HTML5, Javascript, Typescript & Angular JS.
- Programming knowledge in C# and Web API are preferred, but optional.
- Strong communication skills required as he/she needs to interact with business partners and customers directly.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
