About the Role

At SHUTTL, data drive all of our decision-making. As an Insights and Research Manager, you will work across the organization to help produce reports and research that will help shape the SHUTTL brand and business. From brand measurement, to rider and drivers insights to competitive analysis, you will consolidate data and insights to deliver compelling recommendations for the business.

In this role, you will help develop and implement SHUTTL's Insights and Research team objectives through robust and innovative analysis of internal and external data sources. You will have the opportunity to work with cross-functional teams from marketing, operations, communications, and policy. Your work will inform future marketing strategy and help drivers and riders get the most out of the SHUTTL experience.

What You'll Do

- Implement robust research to understand riders, drivers behavior, brand opinion and measure campaign effectiveness (qualitative & quantitative surveys, social listening, and any other innovative research method)

- Contribute to manage 3rd party research partners to leverage audience knowledge.

- Provide the team with detailed market trends (written and oral presentations and through dashboards).

- Closely work with analytics teams

What You'll Need

- Studies in marketing, communication or business school.

- Data-driven decision mentality and sound business judgment through strong analytical thinking

- Some experience of strategy work/consumer insights team or research companies.

- Deep interest in digital and new technologies consumption patterns and branding measurement

- SQL skills a plus.

- Start-up experience would be preferable.

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