Location: Gurgaon

Salary: - 3-4 LPA

Experience: 8+ years

Role Overview:

We are seeking a highly organized and experienced Sales Coordinator to join our team in Gurgaon. The ideal candidate will have a strong background in supporting sales operations within the industrial sector. As a Sales Coordinator, you will assist the sales team in streamlining processes, managing client relationships, and ensuring smooth execution of sales orders and deliveries.

Key Responsibilities:

Sales Support & Coordination:

- Provide administrative support to the sales team, including managing schedules, organizing meetings, and preparing sales presentations.

- Coordinate with various departments (e.g., logistics, procurement, accounts) to ensure timely order fulfillment and delivery.

- Handle client inquiries, ensuring they receive timely and accurate information.

Order Processing:

- Process sales orders, ensuring accuracy and timely submission to the production or procurement teams.

- Monitor order status and communicate updates to clients regarding delivery schedules and potential delays.

- Assist in preparing quotations, proposals, and contracts for clients.

Client Relationship Management:

- Maintain regular communication with clients to ensure satisfaction and address any concerns related to orders, deliveries, or products.

- Assist in resolving any customer issues by coordinating with relevant internal teams for quick solutions.

Sales Reporting & Documentation:

- Maintain accurate records of sales activities, customer interactions, and follow-up actions.

- Prepare sales reports, performance metrics, and sales forecasts for the management team.

- Ensure that all documentation related to sales orders, agreements, and customer communications is properly maintained.

Inventory and Stock Management:

- Coordinate with the warehouse and inventory management teams to ensure that products are available for order fulfillment.

- Monitor stock levels and assist in order planning to avoid shortages or overstock situations.

Process Improvement:

- Identify and recommend process improvements to enhance the efficiency of the sales operations.

- Assist in the implementation of new sales tools, CRM systems, or procedures to optimize team performance.

Requirements:

- Minimum of 8 years of experience in sales coordination or support, preferably in industrial sales.

- Strong organizational and multitasking skills with the ability to manage multiple priorities.

- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software.

- Strong verbal and written communication skills.

- Ability to work under pressure and meet deadlines.

- Knowledge of the industrial market and products is an added advantage.

- Bachelor's degree in Business Administration, Engineering, or related fields.

Key Skills:

- Sales Coordination

- Client Relationship Management

- Order Processing

- Sales Reporting

- Inventory Management

- Team Collaboration

- CRM and MS Office