HR Manager at Virohan Institute of Health & Management Sciences
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Showroom Trainer/Showroom Hostess - Auto (5-7 yrs)
Diploma/ Degree in Engineering (Mechanical or Automobile) or MBA in Sales & Marketing with a minimum of 5 years of Experience in Auto Sales Minimum 2 years of experience as a Trainer will be preferred.
Customer contact
- Representing the dealership on the telephone and by means of personal welcome as the first point of contact for all visitors and business partners
- Ensuring prompt, priority customer care for those with problems or complaints
- Recording and documenting walk-ins and tele-ins in the showroom
Sales
- Introduce sales consultants to all showroom walk-in customers
- Providing customers with initial information in the form of brochures if necessary in case of sales consultants are not available at the showroom
- Assisting the sales consultant to present products, services by handing over brochures, price lists, schemes etc to sales consultants
Resources management
- Ensure all showroom display vehicles are displayed in a proper lay-out (as recommended by MB India)
- Ensure cleanliness of all test drive vehicles by maintaining the test drive vehicle cleaning checklist
- Maintain test drive log book to monitor and control proper usability of test drive vehicles
- Act as one point contact for information related to test drive vehicle availability
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