Senior AR Callers 

- Coordinates with various RCM Delivery teams, including Reimbursement Analysts, Transaction Specialists, Claims Submission Specialists, Denials Managements Specialists, Patient Access Liaisons, Patient Billing Specialists, and others, to determine what claims/payers/facilities/providers/patients/others require calling.

- Calls payers to obtain claim statuses, coordinates with appropriate team to make corrections and resubmit claim within timely filing deadlines.

- Places calls to facilities/providers/payers to obtain chart notes/documentation/prior-authorization information/ eligibility verification information, etc.

- Consistently exhibits behavior and communication skills that demonstrate Shoreline healthcare Technologies core values and commitment to quality and customer service. Fulfils all compliance responsibilities related to the position, handles all protected health information in a manner consistent with Health Insurance Portability and Accountability Act (HIPAA) regulations Must be available for special projects

Desired Profile :

1. Understand the client requirements and specifications of the project

2. Meet the productivity targets of clients within the stipulated time.

3. Ensure that the deliverable to the client adhere to the quality standards.

4. Ensure follow up on pending claims.

5. Prepare and Maintain status reports

6. Should be willing to work in night shifts

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