HR - Executive at Shipgig Ventures Pvt Ltd
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Shipgig - Executive - Social Media Marketing (1-3 yrs)
Responsibilities :
- Set SMM Objective (Likes, Reach, Engagement, Leads and Sales)
- Plan Content Strategy
- Plan Promotional Strategy
- Plan Media Mix
- Measurement and Analysis
Tasks/ Duties :
- Manage Social Media marketing campaigns and day- to- day activities including :
- Curate relevant content to reach the company's ideal customers.
- Create, curate, and manage all published content (images, video and written) .
- Monitor, listen and respond to users in a Social way while cultivating leads.
- Oversee design (ie: Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Twitter profile, and blog) .
- Design, create and manage promotions and Social ad campaigns.
- Compile report for management showing results (ROI) .
- Become an advocate for the Company in Social Media spaces, engaging in dialogues and answering questions where appropriate.
- Demonstrate ability to map out marketing strategy and then drive that strategy proven by testing and metrics.
- Develop a strategy and implement a proactive process for capturing customer online reviews. Monitor online ratings and respond accordingly.
- Monitor trends in Social Media tools, applications, channels, design and strategy.
- Identify threats and opportunities in user generated content surrounding the business. Report notable threats to appropriate management.
- Excellent communication, English writing and presentation skills.
- Knowledge and understanding of online marketing field
- Proficiency in Ms Word, Ms Excel & Powerpoint
- Strong understanding of Customer Service
- Should be able to work under pressure whilst adhering to timelines
- Maintains a working knowledge of principles of SEO including keyword research.
- Highly knowledgeable in the principles of "Search and Social"
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