Senior Executive - HR at Shecommerz
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Shecommerz - Executive - Telecaller (1-2 yrs)
We are hiring a Telecaller to join our team at Shecommerz. This is a full-time position based in Hebbal and Hosur. As a telecaller, you will be responsible for making outbound calls to potential and existing customers to promote and sell our microfinance products. This role offers a great opportunity to gain valuable experience in customer relations, with the potential for career advancement within the organization.
Key Responsibilities:
- Make outbound calls to potential and existing customers to promote and sell our microfinance products
- Customer Engagement : Engage with customers through phone calls to understand their financial needs and offer suitable solutions.
- Product Knowledge : Develop a deep understanding of our microfinance products, their features, benefits, and eligibility criteria.
- Lead Generation : Identify and qualify potential customers through effective questioning and active listening.
- Customer Service : Provide excellent customer service by addressing queries, resolving issues, and maintaining a positive customer experience.
- Teamwork : Collaborate with team members to achieve common goals and share best practices.
