HR at Shaswa Dimension Software Solution Pvt. Ltd
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Shaswa Dimension - Executive - Client Servicing (0-3 yrs)
Role & Responsibilities :
- Building and managing strong relationships with clients with regards to online digital projects (SEO,SMO,PPC).
- Collecting regular feedback from clients and sharing the insights for development.
- Handling Queries of Clients and fixing issues through proper co-ordination.
- Co-ordinate with the Existing clients to cross sell new service.
- Attending client meetings with the Account Manager to fix issues.
- Coordinating the execution of the various elements of the project.
- Responsible for all aspects of project closure including producing project reports Job Requirement.
- Act as the point of contact for clients for digital management matters.
- Build strong, long-term client relationships and maintain frequent contact.
- Address client queries effectively and in a timely manner.
- Report on web performance metrics.
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