Human Resource at Shares Bazaar Private Limited
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Shares Bazaar - Executive - Customer Service (0-1 yrs)
Job Overview:
Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Tele caller, you are entirely responsible for handling sales over the phone. You are also responsible for solving questions regarding the product or service provided by the company.
In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customers requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them regularly.
As an ideal candidate, you should be an excellent communicator along with convincing abilities. Great report writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.
If you are ready to take up these duties and responsibilities as a Tele caller, then apply right away. We will love to meet you.
Duties & Responsibilities:
Answering phones and explaining the product and services offered by the company.
Contacting existing customers as well as prospective customers using scripts.
Obtaining customer information and other relevant data.
Asking questions to the customer and understanding their specifications.
Resolving queries and issues related to the products and services.
Making recordings of all the sales phone calls and sales deals.
Taking and professionally processing product orders.
Maintaining the database of the customers regularly.
Suggesting solutions based on customers needs and requirements.
Requirements
High school diploma or equivalent.
Work experience as a Tele caller, TeleMarketer, or a similar role in the Sales Department.
Professional certification in sales and marketing will be an advantage.
Great interpersonal skills.
Exceptional oral and written communication skills.
Strong organizational skills.
Ability to work in a team or individually as and when required.
Ability to manage and handle multiple tasks.
Outstanding problem-solving skills.
Exceptional attention to detail.
Hard-working individual.
Good time management abilities.
Strong decision-making skills.
Ability to tolerate stress and pressure.
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