HR Business Partner at Shadowfax Technologies Pvt. Ltd.
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Shadowfax - Manager - Key Account Management (2-8 yrs)
Roles and Responsibilities:
- Maintaining a strong relationship with partners and being the face of Shadowfax in the business community
- Understanding of business issues of client and coming up with solutions
- Daily track on numbers to see any significant changes and reporting to senior management
- Compliance check on all reports/presentations being sent to client
- Have an in depth knowledge of competition and clients and ability to influence the market
- Engage and strategize with senior level executives at client companies to demonstrate how Shadowfax can create value for their business
- Coordinating with Finance Team to ensure timely billing and realization
- Coordinating with Marketing team and sending out new initiatives update to client in a designed format
- Complete clarity and numbers of client's growth plan as per stores & locations
- New account lifecycle management and smooth Go Live
- Single POC for handling 24x7 escalations
Desired Skills :
- Relevant Experience in Sales/ Relationship Management in the Hospitality/eCommerce/Logistics Space
- Problem solving Ability and handling stressful and complicated situations
- A self-motivated individual who derives their source of energy from people and ideas and knows how to get the best from the available resources
- Graduate with proven negotiation skills and effective communication skills (Oral skills: English and Hindi/Local Language)
- Identifies builds and uses a wide network of contacts with people at all levels, internally and externally
- An entrepreneur at heart
About Shadowfax :
- Shadowfax is India's largest crowdsourced delivery platform with presence in 75+ cities across India and 7000+ daily active delivery personnel.
- Shadowfax's unique app enables delivery of food, grocery, pharmacy and e-commerce for businesses and helps them create customer delight using technology.
- With relentless focus on engineering pleasant experiences for the customers, Shadowfax envisions to become the most desirable and trustworthy delivery platform for customers.
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