Talent Acquisition Team at Careerz Inn
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Service Advisor - Automobile (1-5 yrs)
Brief :
Salary Package : up to 2.8 Lakhs per annum (Additionally, Good Incentives + TA + DA + Annual Bonus)
Gender : Male
Age Bar : up to 32 years
- Minimum Experience 1 year in the automobile Industry
- Any Graduate / Post Graduate
Responsibilities :
- Greet customers when they arrive at the parts and service center and direct them to an available mechanic
- Consult with mechanics about necessary repairs and possible alternatives to expensive work
- Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options
- Answer questions about service outcome (after consulting with mechanic if necessary)
- Advise customers about warranty protections and potential cost savings
- Help customers decide between trading in a car and fixing it through our shop
- Manage and oversee the service center's workflow and scheduling
- Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up
Qualifications :
- High school diploma/GED required
- Bachelor's degree or 5+ years- service advising experience
- Extensive knowledge of automotive industry and parts
- Excellent communication and organizational skills
- Ability to communicate equally well with mechanics, customers and senior management
- Familiarity with R.O. Writer preferred, but not required
Contact : 0788-4901008, 7987805662
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