HR Associate at SEO Birds Marketing Pvt. Ltd.
Views:317 Applications:6 Rec. Actions:Recruiter Actions:3
SEO Birds Marketing - Executive - Customer Care - WalkIn (0-3 yrs)
Contact : 011-23851857; 9821334808,9899729483
Contact Person - Yamini
Timings : 12 pm to 5 PM (Monday to Friday)
Carry your updated CV & 1 Passport sized Photo graph & ID Proof
Job Location: Malka Ganj, Near Vishwavidyalaya Metro Station, Delhi
Budget : Upto 10k to 12k Per Month
Shift timings - 2 Pm to 10.30 pm (Fixed)
- 5 Days Working + 1 Saturday (4th Saturday)
- No Cabs
PEOPLE FROM NEARBY LOCATION ARE PREFERRED
Job Description :
- Obtain client information by making telephone calls, interviewing clients, verifying information.
- To discuss every complicated matter with the supervisors, team leaders, people in charge, and other professionals effectively to settle the important issues.
- To provide effective customer service such as handling complicated customer queries, issues, complaints and questions
- Inform clients by explaining procedures, answering questions and providing information.
Job Specification :
- The required qualification is having a Bachelor's degree or pursuing graduation in any discipline. Undergraduates can also apply
- Age between 18-30 years
- Experience 0-3 years
Key Skills:
- Good / Excellent communication skills both verbal and written.
- Should have good listening skills.
- Should be full of energy and motivation while dealing with the clients.
- Basic computer knowledge and data entry skills.
- Should be able to adapt to perpetual changes in BPO sector
- The person needs to be very patient and motivated towards the work.
- Should be very clear about the respective technical skill set and related area.
- Should be customer service oriented.
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