Founder at JobsLo Consultants
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Senior Team Leader - Outbound Sales - Real Estate (2-5 yrs)
About Process :
- Manage productivity requirements and implement strategies to improve production
- Monitor daily production reports and proactively manage files as they approach SLA commitments
- Ensure client dictated SLA's are adhered to
- Assist in the clarification or resolution of issues as they arise between customers and operating personnel
- Handle attrition and shrinkage
Requirement :
- Good communication skills required
- Basic computer knowledge
Education/Experience:
Undergraduate / Graduate with minimum 2+ years of experience as Team Leader on papers in Domestic BPO (Outbound Sales background/Candidate having experience in Real Estate would be preferred )
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