Talent Acquisition at Skill4Real
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Senior Operations Manager - Sales - Education (4-6 yrs)
Note : We need Immediate Joiners
Job responsibilities :
- Build the funnel for the supply of teachers basis demand across different courses and markets
- Take full ownership of multiple mission-critical business processes required to keep our business running
- Lead a team of 50+ executives/ leads to manage the entire funnel operations effectively
- Use your team and problem-solving skills to make sure everything gets done correctly, on time, every time
- Attain deep understanding of how things work under the hood, anticipate how things could go wrong, and figure out how to fix them when they do
- Keep your manager informed of how our business is running, what's most important in your world, and which roadblocks need to be cleared
- Optimize and improve all the processes you own, identify process gaps or inefficiencies and recommend solutions, and contribute to the implementation of those solutions
- Act as Liaison to our curriculum, product, recruitment & sales stakeholders, handling escalation, consolidating feedback, and collaborating on troubleshooting & training the team
What We Are Looking For ?
- Bachelor's degree is mandatory (MBA is a plus). Minimum 4-6 years experience with a team management experience of at least 2+ years
- Ownership & creative thinking mindset is a must
- Experience of managing a team of direct reports of multiple backgrounds. Consulting experience with a focus on operations management preferred
- Strong analytical & modeling skills and experience with Excel; experience with SQL and/or Python is a plus but not required
- Strong attention to detail, history of delivering zero-defect output, and comfort with ambiguity in an ever-changing environment
- Excellent organization, time management, and prioritization skills; demonstrated facility juggling multiple critical tasks and consistently delivering against hard deadlines
- An eye for optimization and experience designing and/or improving complex processes
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