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21/12 Sachidanand Menon
COO at Early World HR Consultants

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Senior Manager - Sales Support - FMCG (8-10 yrs)

Ghaziabad Job Code: 357204

Sr. Sales Coordinator

Industry -FMCG Food

Experience - 10+ yrs

Age- 30 To 35 yrs

Location - Ghaziabad

Type of trade- Specializes in General trade( GT)

Salary - 35000-40000

Joining - Immediate joining

Work Summary :


- This is a full-time on-site role for a Backend Sales Manager for (FMCG, Namkeen & Snacks and Healthy snacks manufacturing org. ) located in Ghaziabad. The candidate will be responsible for overseeing the sales team, creating MIS, and smooth functioning of sales backend team. The Sales

- Coordination Manager will also be responsible for building relationships with clients, developing new business opportunities, and ensuring customer satisfaction.

- Other responsibilities include managing budgets, tracking sales performance, and collaborating with other teams within the company.

Key Responsibilities:

Sales team Management:

- Tracking performance and sales targets of all field sale staff including SO, ASM, RSM through Bizom and making regular calls to distributors.

- Lead, mentor, and motivate the backend sales team.

- Establish key performance indicators (KPIs) for the backend sales teams and regularly monitor and report on their performance.

- Managing entire customer life cycle, by managing all task from customer onboarding, order booking, billing, to dispatch and continuous customer service.

- Implement corrective actions as needed to ensure targets are met or exceeded.

Sales MIS:

- Making MIS in Excel and coordinating between sales staff for secondary sales data and Sales Targets on monthly basis

- Generated different type of MIS such as Target v/s Achievement (Product wise, State wise, Sales Supervisor wise, Area Sales Manager Wise, Head Quarter Wise, State Wise etc.

- Variance Analysis such as Comparison Sales Plan/ Budget with Actual Sales (Month wise/Quarter wise).

- Making sales reports of Sales Forecasting.

BDM:

- Develop and implement strategic sales plans to expand the customer base and increase revenue.

- Create leads funnel through marketing, good client servicing, referrals, showcasing in exhibitions, calling etc

- Making sure marketing material is ready and is used in converting client, to help them better understand about the company, product & services Customer Servicing & CRM:

- Handling distributor's claims and check Tour plans &Travel expenses of field force and submitting to accounts for making payments.

- Handling Sales & Stock report for report generation & Independent correspondence.

- Coordination & follow-up for movement of stocks and dispatches to stockiest & Distributor

- Cultivate and maintain strong relationships with existing distributors and other customers by active listening and over delivering.

Qualifications and Skills:

- Proven track record of successful sales leadership, experience of 8+ yrs.

- Strong understanding of the Snacks and Namkeen market and dynamics.

- Excellent communication, negotiation, and interpersonal skills, fluent in English and Hindi.

- Strategic thinking with the ability to develop and implement innovative sales strategies.

- Results-oriented and able to thrive in a fast-paced, dynamic environment.

- Leadership skills with the ability to inspire and lead a high-performing sales team.

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